Privacy Policy

Last updated: October 29, 2025

1. Introduction

monextralavi ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our accounting services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

We collect information that you provide directly to us when you:

  • Fill out forms on our website
  • Create an account or profile
  • Subscribe to our newsletter or communications
  • Request a consultation or service
  • Contact our customer support
  • Provide feedback or testimonials

The personal information we may collect includes:

  • Full name
  • Email address
  • Phone number
  • Company name and position
  • Financial information necessary for our services
  • Any other information you choose to provide

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and maintain our services
  • To process and complete transactions
  • To send administrative information
  • To respond to inquiries and provide customer support
  • To send marketing and promotional communications (with your consent)
  • To improve our website and services
  • To comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and collect certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Disclosure

We may share your information with:

  • Service providers who perform services on our behalf
  • Professional advisers including lawyers, bankers, auditors, and insurers
  • Government bodies that require us to report processing activities
  • Third parties to whom we sell, transfer, or merge parts of our business

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • Right to access your personal information
  • Right to rectify inaccurate information
  • Right to erasure ('right to be forgotten')
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

To exercise these rights, please contact us using the details provided below.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@monextralavi.com
  • By phone: +60 18 435 9271
  • By mail: 27 Lorong Tun Ismail, Kuala Lumpur, MY-50100